Legal
Transparency matters. Here’s everything about how Fervae handles your data, your rights, and our commitments.
Privacy Policy
How we collect, use, and protect your personal data. Includes GDPR and CCPA rights, legal bases for processing, and data controller information.
Terms of Service
The rules and guidelines for using Fervae. Covers acceptable use, content ownership, subscription billing, and liability.
Cookie Policy
What cookies we use, why we use them, expiration durations, and how to control or opt out of each category.
Data Processing Addendum
How we process data on behalf of our customers, our full sub-processor list with DPA links, and GDPR compliance commitments.
Shipping Policy
Shipping options, delivery timelines, tracking, and coverage for merchandise orders within the United States.
Refund Policy
Subscription refund windows, merchandise return policy, and how to file a defect or damage claim.
Security Overview
Our security practices, infrastructure, encryption standards, and how we protect your data at rest and in transit.
Data Deletion
How to request deletion of your data and what happens when you delete your account.
Accessibility
Our commitment to WCAG 2.1 AA, what we do to support assistive technologies, known limitations, and how to report issues.
Questions about our policies? Contact us at legal@fervae.com.