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Engage: Responding to Your Audience

How to see and reply to comments across all your accounts in one place.

What is Engage?

When you post on social media, people respond. They leave comments, like your posts, repost them, or follow you. Normally you'd have to check each app separately to see all of this. Engage brings it all into one place.

Think of it as a unified inbox for your social media interactions.

Two ways to browse

ViewHow it works
Engagement viewA chronological feed of all interactions (comments, likes, follows, reposts) across all your accounts.
Post viewBrowse your posts first, then see the interactions on each one.

Filtering what you see

You can filter interactions by type (just comments, just new followers, etc.), by account, or by category (see below).

Audience categories

Fervae labels each comment with a category based on what kind of engagement it is:

CategoryWhat it means
CuriousAsking genuine questions.
SupportiveAgreeing, sharing, or encouraging.
SkepticalQuestioning the science or your claims.
HostileAggressive or personal attacks.
MisinformationSpreading false or misleading claims.
Off-topicNot related to the content.

These categories help you prioritize. You might want to respond to curious and skeptical comments first, for example. If the category doesn't feel right, you can change it.

Replying

You can reply to comments directly from Fervae without opening the other app. The reply editor supports text and GIFs. You can also like, repost, or quote-reply to any interaction.

Coaching mode

Toggle this on and you'll see communication coaching suggestions alongside each comment. These are based on the frameworks from the Train section and help you think through how to respond effectively, especially to tricky comments involving misinformation or hostility.

Didn't find your answer? Email support@fervae.com